FAQs

How long will my order take to arrive?

Each dish is made by hand, so please allow 2 working days for the production of your order and the following delivery timeframes:

New Zealand: 2 - 3 working days. If you require an overnight courier for +$2 please contact me: hello@sasacollective.co.nz

Sydney / Brisbane / Melbourne: 3 - 6 working days

NSW / ACT / QLD / VIC: 5 - 8 working days

Perth / Adelaide / TAS / NT + rest of Australia: 5 - 8 working days

 

Help, I need my order ASAP!

If you live in NZ, email me at hello@sasacollective.co.nz and I will send you an invoice for an overnight courier surcharge (+ NZD $2). The production timeframe will remain at 2 working days.

 

Do you ship internationally?

I ship within New Zealand and Australia.

 

Do you offer wholesale?

I am currently not taking on any more stockists but please send me an email if you're interested and I'll put you on the list for when this changes.

 

How big are your dishes?

They are approx 8cm in diameter.

 

Are your dishes waterproof/foodsafe?

Our dishes are not ceramic (they are lighter & won't shatter if dropped), so are not food or dishwasher safe. They are designed to house trinkets.